Dial Chevrolet · Chicago
Chevrolet Roadside Assistance & Owner Help in Chicago
Help finding the right Chevrolet, OnStar or Dial Chevrolet support when you need it.
Need Help Right Now?
Chevrolet Roadside Assistance
Official Chevrolet program — not operated by Dial Chevrolet
According to Chevrolet, services provided include:
- 24-hour toll-free phone assistance
- Towing to the closest Chevrolet dealer from a legal roadway
- Vehicle unlock service
- Flat tire change using the vehicle's spare
- Battery jump-start
- Emergency fuel delivery
Services and eligibility depend on vehicle and program coverage.
Official Chevrolet Roadside Assistance pageChevrolet EV Roadside Assistance
Chevrolet lists a separate toll-free number for EV owners
OnStar Emergency & Roadside Support
If your vehicle and plan support OnStar
If your vehicle and plan support OnStar, press the blue OnStar button to talk to an Advisor, or use the roadside option in your vehicle's app or infotainment screen. Not every vehicle has an active OnStar plan.
OnStar: 1-888-466-7827How to get OnStar roadside assistanceOnStar contact pageGet Help Through the myChevrolet App
Eligible vehicles and plans
Eligible customers can request roadside help from the Help menu of the myChevrolet app, or from the myChevrolet icon on the vehicle screen. Features depend on your vehicle and plan.
myChevrolet app support (Chevrolet)Who Should I Call?
Chevrolet Roadside Assistance
1-800-243-8872Recall check, then Dial Chevrolet Service
Service: 773-362-4005Open recall check pageChevrolet Customer Assistance (Chevrolet corporate)
1-800-222-1020Need Repair or Service After Roadside Assistance?
Roadside Assistance gets you help or a tow. Dial Chevrolet Service handles diagnosis, repair and maintenance.
Dial Chevrolet Service: 773-362-4005Service hours: Monday–Friday 7:30 AM–6:00 PM, Saturday 8:00 AM–5:00 PM, Sunday closed.
Schedule ServiceService DepartmentRecall CheckHours & Directions
Need a Part?
Dial Chevrolet Parts: 773-312-3458Check for Open Recalls
Use our Chevrolet recall check page to look up your vehicle, then call Dial Chevrolet Service at 773-362-4005 with questions. Repair scheduling depends on parts availability.
Chevrolet Customer Assistance
For general Chevrolet vehicle and account questions (Chevrolet corporate, not Dial Chevrolet): Monday–Saturday, 8 a.m.–9 p.m. ET, closed Sunday.
Chevrolet Customer Assistance: 1-800-222-1020Chevrolet Contact UsChevrolet Support Center
Dial Chevrolet
Dial Chevrolet
6603 S Western Ave, Chicago, IL 60636
Sales: 773-788-6750 | Service: 773-362-4005 | Parts: 773-312-3458
Dial Chevrolet handles dealership sales, service and parts. Roadside Assistance, OnStar and Chevrolet Customer Assistance are Chevrolet and OnStar programs, not provided by Dial Chevrolet. Phone numbers and services come from chevrolet.com and onstar.com and may change. Coverage depends on your vehicle and plan.